A KPI, which is short for “key performance indicator,” is a quantifiable and measurable metric used to track progress toward a specific goal. This article […]
Retail, retail sales, retail, retailer or retail. You’ve probably heard these terms before, but what is retail or retail trade? 1. What is retail? Retail, by […]
Top view text with NPS on notebook with pencil,keybroad and coffee on wood table background in office workplace. Business and financial concept.
8 min read
The Net Promoter Score (NPS) is a way of assessing customer loyalty and satisfaction by asking them if they would recommend your product or service […]
Nowadays, digital marketing strategies are fundamental for any business. Most people and businesses are always connected and on the move, so it is crucial to […]
The meaning of rapport refers to the connection or relationship you establish with another person. It’s like when you understand and get along with someone, […]
Customer Experiences Concept. Happy Client Using Smartphone to Review Five Star Rating for Online Satisfaction Surveys. Positive Feedback on Mobile Phone
5 min read
Google reviews are an indispensable part of any company’s marketing strategy. As we explore what does it mean to review and its impact on the […]