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Four easy ways to improve the customer experience
Not long ago, businesses assumed that the key to success was a high-quality product, for a good price, with the best customer service. Now it […]
This category contains articles about Net Promoter Score (NPS) and how it can be used to measure and improve the customer experience of a local business.
Not long ago, businesses assumed that the key to success was a high-quality product, for a good price, with the best customer service. Now it […]
Measuring customer satisfaction is a key barometer of the health of your business. Measuring customer satisfaction is a key piece to your continued business success. If […]