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Category: Net promoter score

This category contains articles about Net Promoter Score (NPS) and how it  can be used to measure and improve the customer experience of a local business.

Categories
Customer Experience Net promoter score Surveys

Four easy ways to improve the customer experience

  • Post Author By Franco Breciano
  • Post Date 20 May, 2023
Customer Paying For Shopping At Checkout Of Sustainable Plastic Free Grocery Store
Estimated read time 3 min read

Not long ago, businesses assumed that the key to success was a high-quality product, for a good price, with the best customer service. Now it […]

Tagged Customer Experience
Categories
Net promoter score Surveys

How to measure customer satisfaction

  • Post Author By Franco Breciano
  • Post Date 20 May, 2023
Estimated read time 5 min read

Measuring customer satisfaction is a key barometer of the health of your business. Measuring customer satisfaction is a key piece to your continued business success. If […]

Author / Autor

Avatar for Franco Breciano
Franco
Co-Founder & CEO

Tech entrepreneur, writes about startups, management, company culture and product design.

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Categories

  • Customer Experience
  • Destacados
  • Digital marketing strategies
  • Google
  • Google MyBusiness
  • Local Business Marketing
  • Local SEO
  • Loyalty
  • Net promoter score
  • Online Reputation
  • Online Reviews
  • Product news
  • Social Networks
  • Surveys
  • User Generated Content
  • WhatsApp For Business

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