Social Networks

How to delete an Instagram account [2023]

4 min read

Instagram is not for everyone. If this social network isn’t what you’re looking for, this step-by-step process on how to delete an Instagram account is for you. […]

Customer Experience

What is the Word of mouth meaning in marketing?

4 min read

Word of mouth in the marketing context is when a consumer’s interest in a company’s product or service is reflected in their daily dialogues. Essentially, it […]

Customer Experience

What is the customer journey?

5 min read

A Customer Jorney or customer map is a diagram (or several diagrams) that represents the stages customers go through when interacting with a company, from […]