Simón González - RAY BLOG

Google MyBusiness

How to delete Google Account: Step-by-step guide

By Simón González
2 October, 2023

4 min read

If you want to delete your Google account, this article is for you. Continue scrolling down to learn how to delete a Google account in this […]

Customer Experience

What is customer satisfaction? 5 reasons why it is important

By Simón González
2 October, 2023

5 min read

If you want to retain more customers and increase customer lifetime value, it is essential to keep customer satisfaction high. Otherwise, customers will not hesitate to […]

Google MyBusiness

How to delete a Google or Gmail account

By Simón González
2 October, 2023

6 min read

Do you want to know how to delete a Google mail account with or without your Google account? In this article, we will explain what to […]

Customer Experience

What is the Word of mouth meaning in marketing?

By Simón González
2 October, 2023

Contemporary art collage. Groupd of people, business partners communicating via Internet symbolizing teamwork, teleworking. Having online discussion. Concept of communication, cooperation, assistance

4 min read

Word of mouth in the marketing context is when a consumer’s interest in a company’s product or service is reflected in their daily dialogues. Essentially, it […]

Google MyBusiness

How to respond to positive and negative Google reviews

By Simón González
2 October, 2023

Customer Experiences Concept. Happy Client Using Smartphone to Review Five Star Rating for Online Satisfaction Surveys. Positive Feedback on Mobile Phone

4 min read

Customers can leave reviews in many places online, including on their free Google business profile. Reviews are important to both businesses and customers, and offer a […]

Customer Experience

What is the customer journey?

By Simón González
2 October, 2023

Customer review satisfaction feedback survey concept, User give rating to service experience on online application, Customer can evaluate quality of service leading to reputation ranking of business.

5 min read

A Customer Jorney or customer map is a diagram (or several diagrams) that represents the stages customers go through when interacting with a company, from […]

Customer Experience

How to write customer satisfaction surveys

By Simón González
2 October, 2023

3 min read

Happy and successful customers are the lifeblood of any business. You can create happy customers, but to do so you have to really understand them and […]

Local SEO

Apple Maps: add your company quick and easy

By Simón González
2 October, 2023

5 min read

Apple Maps has over 200 million users and can help more potential customers find your business. In this article learn how to add, claim and optimize […]

Local SEO

Complete Guide to Google Search Console 2023

By Simón González
2 October, 2023

9 min read

Google Search Console provides the data needed to monitor your website’s performance and improve search rankings. This makes it indispensable for online businesses and entrepreneurs […]

Customer Experience

Customer experience: how it helps to improve revenue

By Simón González
2 October, 2023

6 min read

Companies that successfully implement a customer experience strategy achieve higher levels of customer satisfaction, reduce customer churn and increase revenue. The focus on customer experience […]

Local SEO

Factors that improve local SEO ranking for stores [2024]

By Simón González
2 October, 2023

9 min read

In order to maximize profitability, most local businesses must learn to compete in Google’s organic and local search results. This need has led to the […]

Online Reviews

What is Calendly and how to use it

By Simón González
2 October, 2023

5 min read

It can be challenging to manage multiple phases of project implementation. However, this is where project management software and scheduling applications come in handy. By […]