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Category: Customer Experience

Customer experience is crucial for local businesses. Read our articles to learn how to improve it and retain your loyal clients.

Customer Experience Net promoter score Surveys

Four easy ways to improve the customer experience

  • By Franco Breciano
  • 20 May, 2023
Customer Paying For Shopping At Checkout Of Sustainable Plastic Free Grocery Store
3 min read

Not long ago, businesses assumed that the key to success was a high-quality product, for a good price, with the best customer service. Now it […]

Customer Experience Surveys

How to survey customers and obtain useful data

  • By Franco Breciano
  • 20 May, 2023
Customer Satisfaction Survey
Customer Satisfaction Survey
11 min read

The art of how to survey customers is valuable for any business. In this guide to ensuring accurate information and the best response rate with […]

Customer Experience

Customer feedback: the key ingredient for profitable restaurants

  • By Franco Breciano
  • 20 May, 2023
Restaurant customer experience
Restaurant customer experience
3 min read

Attracting new customers to your restaurant is a difficult task, but keeping them and getting them to return is equally or more important and requires […]

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