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Category: Net promoter score

This category contains articles about Net Promoter Score (NPS) and how it  can be used to measure and improve the customer experience of a local business.

Customer Experience Net promoter score Surveys

Four easy ways to improve the customer experience

  • By Franco Breciano
  • 20 May, 2023
Customer Paying For Shopping At Checkout Of Sustainable Plastic Free Grocery Store
3 min read

Not long ago, businesses assumed that the key to success was a high-quality product, for a good price, with the best customer service. Now it […]

Net promoter score Surveys

How to measure customer satisfaction

  • By Franco Breciano
  • 20 May, 2023
5 min read

Measuring customer satisfaction is a key barometer of the health of your business. Measuring customer satisfaction is a key piece to your continued business success. If […]

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