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Author: Ian Mackern

Explores growth, customer experience, and technology that drives impact. Helps restaurants stand out online as part of RAY’s business development team.
Customer Experience Digital marketing strategies Local Business Marketing

How to Use In-Store Promotions to Drive Same-Day Sales

  • By Ian Mackern
  • 25 June, 2025
Sidewalk sale chalkboard sign outside a local store
Flash sale chalkboard signs create urgency and attract immediate purchases.
2 min read

In-store promotions are a powerful way for small businesses to drive same-day sales. With just a few low-cost strategies—and the right tools from RAY—you can turn foot traffic into fast revenue.

Customer Experience Google Maps Local Business Marketing Loyalty

Why a simple loyalty card can keep your customers coming back

  • By Ian Mackern
  • 25 June, 2025
Black coffee shop loyalty card with punch slots for free drinks
A simple punch loyalty card like this can keep your customers coming back for more.
2 min read

Loyalty cards are a low-cost, high-impact way for small businesses to build lasting customer relationships. Learn how RAY helps make loyalty simple and powerful.

Digital marketing strategies Local Business Marketing Online Reputation Online Reviews

The Quick Guide to Collecting Customer Reviews Right at the Counter

  • By Ian Mackern
  • 24 June, 2025
Employee and customer at a store counter using a QR code to leave a review, with a 4-star rating and article title.
Asking for reviews at checkout is easier than you think—especially with a QR code and a smile.
3 min read

Discover how collecting customer reviews at checkout can boost your store’s reputation, trust, and sales—with simple tools like QR codes and RAY.

Customer Experience Google Business Profile Google Maps

The power of seasonal decor

  • By Ian Mackern
  • 24 June, 2025
Holiday-themed restaurant table setting with Christmas tree lights glowing in the background
A cozy restaurant setup with sparkling Christmas lights and a holiday table setting, perfect for attracting guests during the festive season.
2 min read

Discover how festive decor—like this warmly lit holiday table—can transform your restaurant, boost foot traffic, and create lasting memories for guests.

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