Why a friendly store layout boosts customer spending

A welcoming store layout can make shoppers stay longer and spend more. U.S. small and mid-sized merchants can tweak their shop’s flow with easy changes to drive sales and create happy customers.

Why Store Layout Matters

A smart layout guides customers naturally, sparking more purchases. A notable 67% of shoppers say store design affects how much they buy (Retail Customer Experience, 2024).

Key Benefits

  • Increases Sales: Open layouts lift spending, with 64% of customers buying extra items in easy-to-shop stores (Shop! Association, 2024).
  • Improves Experience: Clear paths make shopping fun—70% of shoppers return to stores that feel welcoming (Yotpo, 2024).
  • Showcases Products: Smart displays highlight goods, boosting impulse buys by 23% (Retail Dive, 2024).

How to Create a Friendly Layout

You don’t need a remodel to improve your store’s flow. Try these three tips:

  • Clear the Aisles ($0): Keep pathways open for easy browsing—68% of shoppers avoid cluttered stores (Podium, 2024).
  • Highlight Top Items ($5-10): Use small stands or signs to feature bestsellers near the entrance. Focal displays raise sales by 20% (Sign Industry Journal, 2024).
  • Create a Cozy Corner ($5-10): Add a bench or table for shoppers to pause. Rest spots increase dwell time by 25% (Retail TouchPoints, 2024).

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Tools to Optimize Your Store Layout

RAY helps your layout shine by connecting design to customer behavior:

  • Share layout photos with QR codes on Google Maps, inviting locals to explore your refreshed store.
  • Out software optimizes the Google Business Profile photos to find the most engaging
  • Analyze sales by zone to adjust displays, ensuring your setup maximizes every visit.
    From one shop to a small chain, RAY makes your layout a sales booster.

Conclusion

A friendly store layout can ramp up spending and delight customers for U.S. merchants with minimal effort. Simple tweaks go far. Request a Demo with RAY to see how you can make your shop a buyer’s paradise.

Franco Breciano

Tech entrepreneur, writes about startups, management, company culture and product design.